By definition of current position a contractual communication consulting contractor however over years of visibility and interaction directly with customers, I’m considered to be a professional technical communicator effective in building relationships with customers, co-workers and subordinates. Team player, experience in leadership, and strong individual initiative. Skilled in coordinating meetings to determine the customer’s needs, account teams roles and design teams support. I posses a modest technical mind with a personality with more than twenty years of telecommunications, software development, and software support experience. Experience in development as well as commercial aspects of the sell of feature functionality. Prior to my software development position, I have worked as a senior engineer at Nortel Networks for nearly eleven years before launching a business venture. Through training and outside experience, I'm well versed in TCP/IP protocols, familiar with VoIP concepts, and LAN/WAN configurations. I’m extremely interested in this technical product manager opportunity and I look forward to speaking with you at a mutually convenient time.